Service Terms and Conditions

Cancellations, Rescheduling and No-Shows

Human Reiki and Tarot

Animal Reiki

Animal Communication

Coaching, Guidance

Liability Disclaimer

Cancellations, Rescheduling, and No-Shows

Rescheduling & Cancellations:

You may reschedule or cancel up to 48 hours in advance for a full refund (minus Paypal or Stripe processing fees). If you’re more than 15 minutes late without notice, I’ll consider the session missed and retain the full amount. If there’s an emergency, let me know — we’ll figure it out together. I aim to be understanding of life’s unexpected moments and am happy to work with you to find a solution if something comes up.

I reserve the right to cancel or reschedule appointments and to refuse service to clients who are late, non-paying, disrespectful, or offensive. ✌️

If I am unable to complete a session due to technical issues, illness, or any other unforeseen circumstances, I will offer a reschedule or refund.

Animal Services: If I’m unable to connect with your animal, or the session just isn’t flowing, we can reschedule, I can issue a refund, or I can refer you to another practitioner. This is very rare though.

Human Reiki and Tarot Readings

By booking a session, you acknowledge and agree to the following:

General

Healing & Intuition Work in Their Own Way &Time:

My sessions are rooted in energy work, intuition, and deep presence. Healing and insights unfold in alignment with what is needed, which may not always align with expectations. I cannot predict or guarantee specific outcomes. Trust in the process.

Open Mind

This work is most effective when approached with an open mind and heart. Trust in the process and allow the session to unfold as itneeds to. The more you can allow yourself to listen and be with what is — without expectation or attachment to specific results — the more fully you may receive the energy, the messages, and their benefits.

Intuitive Insights

The intuitive impressions that arise during the session are not intended to diagnose, prescribe, or replace professional medical, psychological, or other experts’ care. What comes through is shared with care and integrity.

Your Responsibility

You are responsible for your own choices, actions, and interpretations of any guidance received. My work supports your journey, but it does not override your free will or personal discernment. Outcomes depend on your choices, how you decide to integrate and move forward, as well as external circumstances.

Confidentiality

Your personal information and anything discussed in sessions, as well as what comes through in Tarot readings, will remain confidential.

Reiki Sessions

Session Format

We’ll meet via video, where you can rest, receive, and allow the Reiki to flow. You are welcome to sit, lie down, or meditate as you wish. You may switch off the video while the Reiki is being shared.

A Gentle Invitation

Reiki is a supportive, non-invasive energy that is received in the way that is best for you in the moment. It is never forced, and your system decides how to integrate it.

No Guaranteed Outcomes

I cannot predict or control how Reiki will be received and how healing will take place. However, I promise to always show up as the best Reiki practitioner I can be.

Subtle & Unexpected Shifts

Healing can show up emotionally, mentally, physically, or energetically. It may be immediate, gradual, or unfold in ways that aren’t obvious right away.

What to Expect:

Sensations during or after a session may include warmth, tingling, emotional release, or deep relaxation. Every session is unique. Trust what comes up.

Self-Responsibility

Your well-being is always in your hands, and Reiki is here to support, not replace, your own care choices. It does not replace medical, psychological, or therapeutic care.

Tarot Readings

Session Format

Live Readings: We’ll meet via video call for an interactive session where you can ask questions and receive guidance. Audio Readings: A recorded deep dive into your question, sent to you afterward.

Messages That Need to Be Heard

Tarot offers insight into what you most need to see, even if it’s unexpected. Readings are about clarity and insight, not predictionor control.

Empowerment, Not Certainty

The cards reflect possibilities and deeper truths, but the future is shaped by your choices. I do not offer definitive future predictions orguarantees.

Personal Interpretation

The messages that come through are shared with honesty and integrity, but they are meant to support your reflection, not dictate yourdecisions. Please always use your own discernment.

No Readings for Legal, Medical, or Financial Advice

I do not provide readings on legal disputes, medical diagnoses, pregnancy, investment advice, or similar topics that require licensed professionals.

No Third-Party Readings Without Consent

I will not read about someone else’s life without their permission. Readings focus on you and your journey, and what you need to know in order to move forward in the best way possible.

Animal Communication Sessions

Before the session, I only need your animal’s name, species, gender, and whether they are living or in spirit—nothing more, so I can get everythingfrom their own perspective.

Before our session, please tell your animal (just speak out loud to them) what you’d like to talk about and hope to learn/understand from them. I willalso connect with them beforehand.

The session takes place as a live video call. Your animal doesn’t have to be in the room with you, but it’s helpful to schedule it at a time when they are not likely to be distracted (by someone coming home, for example).

In the first part of the session, I follow what your animal wants to share. There will also be time for your specific questions later. Please don’t tell me beforehand what you want to know.

Animal communication is an intuitive process. I connect soul-to-soul and receive messages through energy, which I translate into feelings, images, and words. I do my best to interpret what’s coming through.

Keep an open mind. Animals have their own priorities, and what they choose to share may be different from what you expect. My role is to help them express whatmatters most to them.

Every session and every animal is unique in priorities and communication style. The best approach is to stay open to the experience—that’s where the magic happens.

I aim to make each session meaningful and helpful for both you and your animal. However, I won’t tell you what to do—you always have free will.

Important Disclaimer (for Animal Reiki and Communication)

Animal Reiki and Communication are complementary practices and not a substitute for veterinary care or working with another professional. I do not diagnose, prescribe, or guarantee results. By proceeding with your booking, you confirm that you have read and agree to these terms.

Animal Reiki Sessions

By booking a session, you acknowledge and agree to the following:

Animal-Led Healing: Reiki is always an invitation, never forced. Your animal chooses how they receive the energy—or whether they wish to receive it at all. If they do not wish to connect, I will still hold space for them in a peaceful, supportive way. This happens very rarely, but if I notice they are not accepting Reiki, we can try again at another time. If they still do not connect, I am happy to reschedule or refer you to another practitioner.

Session Format:

Live Sessions

We’ll meet via video. Your animal can be present but doesn’t have to be. You are welcome to sit with them, join in meditation, or simply relax. We can have the video switched on or off while I am sharing the Reiki.

Remote Sessions

Reiki is shared without a live call. We’ll check in beforehand, and your animal will receive Reiki in their own space.

Healing Process

I cannot guarantee specific outcomes. Healing shifts may be subtle or unexpected—calmness, reduced stress, or physical relief. Trust your animal’s process.

If Your Animal Walks Away

Some animals settle immediately, while others take time. Signs of relaxation may include deep breaths, sighs, movement, or shifting positions before settling. During live sessions, your animal is free to come and go as they please. Some may stay close, while others prefer to receive Reiki from adistance. Walking away does not mean they are rejecting the energy—it is simply how they choose to engage.

Important Disclaimer (for Animal Reiki and Communication)

Animal Reiki and Communication are complementary practices and not a substitute for veterinary care or working with another professional. I do not diagnose, prescribe, or guarantee results. By proceeding with your booking, you confirm that you have read and agree to these terms.

Liability Disclaimer

The offerings and content shared on this website — including coaching, energy work (such as Reiki), intuitive readings, Tarot, and animal communication — are intended to support healing, growth, and connection. They are not a substitute for medical, psychological, legal, financial, or veterinary advice or treatment. I hold space with care, compassion, and integrity, but I do not guarantee specific outcomes. Every person and every animal is unique, and experiences may vary depending on your own readiness, energy, and path. The work we do together is a collaborative, intuitive process — not a prescriptive one. By choosing to engage with any of these services, you acknowledge that you remain fully responsible for your own well-being, choices, actions, and interpretations. You agree to seek professional advice when needed and to honor your own inner wisdom above all else.

Animal Reiki and communication sessions are always animal-led and offered with respect for each animal’s autonomy and boundaries. These sessions are meant to support well-being, deepen connection, and offer space for healing — not to diagnose, treat, or replace veterinary care. Please consult a qualified veterinarian for any health- related concerns.

All information shared through sessions, resources, or content on this website is for informational and educational purposes only. It’s here to inspire reflection and empower your journey — not to direct it for you.

You must be 18 years or older to book a session unless you have written consent from a parent or guardian. I reserve the right to decline or discontinue services if I feel it’s in the best interest of either party. If you have any questions about this disclaimer or need clarity before working together,you’re always welcome to reach out.

laura@heartsoulrebellion.com

[updated 14.05.2025]